How to Build IT That Scales Your Recruitment Business
Most recruitment agencies don’t have an IT strategy - they have a collection of tools they’re hoping will hold together. Agencies talk a lot about growth, performance, and scale, but far fewer look closely at the IT holding everything together. As businesses move into the next phase of growth, cracks in systems, security, and setup are becoming harder - and more expensive - to ignore. Many owners and directors know their IT isn’t quite right… but it’s often left until something breaks. Disconnected systems, downtime, security risks, and tools that don’t scale quietly drain productivity, slow growth, and expose the business to risk - all while teams are expected to do more with less. ⭐ Fixing IT isn’t about buying more tools or reacting to problems as they appear. ⭐ It’s about making the right leadership decisions early to protect performance and reduce risk. ⭐ Your IT setup should scale as the agency scales - not hold it back. So if solid IT is essential for performance and growth, what does good actually look like - and where should agency leaders start? My guest on this episode is Kanchana Mallawathantri, Founder & CEO of Avensys Tech - a recruitment-focused MSP helping agencies scale with reliable, secure Microsoft 365 foundations. Kan spent 16 years as a Head of IT, the first 8 years across UK SMEs and the following 8 years embedded within recruitment businesses. Since 2023, he’s worked with 35+ recruitment agencies, ranging from solo operators to 150-person firms, giving him first hand insight into what breaks under pressure - and what genuinely supports scale and performance. We will cover: 💡The biggest IT mistakes agency leaders make - and what they really cost the business 💡What good cyber hygiene looks like at agency level, and what’s at risk if it’s ignored 💡The first IT decision leaders need to get right if they want to scale quickly and safely If you’re planning to scale in 2026 and want IT to be an enabler rather than a liability, this is a conversation you won’t want to miss. I look forward to having you there. A lot of people ask me what software I use to stream these shows...it's StreamYard. If you'd like to check it out and get a $10 discount use this link - https://streamyard.com/pal/d/5342276534534144
