FOUNDER DIARIES - Kirsty Craig & Pauline Emmott-Royston on Why Your Hiring Process is Broken
In this powerful Founder Diaries episode of RecTalk, host Nitin Sharma, founder of the whole-of-market recruitment directory Rectools.io, sits down with two industry heavyweights: Kirsty Craig (40 years in recruitment, founder of KCA People) and Pauline Emmott-Royston (Founder of Neom Recruitment, 26 years in the game). Together, they unpack why your hiring process — not recruitment itself — is actually broken. This episode dives into real, unfiltered recruitment truths: how candidates think, why employer brand matters more than ever, why businesses struggle with retention, and why treating people like humans (not widgets on a conveyor belt) is the most underrated hiring advantage. Expect honest stories, decades of experience, and straight-talking advice that every recruitment leader, HR team, founder, hiring manager and TA professional needs to hear. 🔗 Connect with the guests Kirsty Craig: https://www.linkedin.com/in/kirstycraig/ Pauline Emmott-Royston: https://www.linkedin.com/in/pauline-emmott-royston-45261836/ 🔗 Connect with the host Nitin Sharma: https://www.linkedin.com/in/nitin-rectools/ Discover recruitment tools and services: https://www.rectools.io/ New episodes of RecTalk, plus Founder Diaries and Talking Talent, drop every Monday, Wednesday and Friday. Look out for new episodes of The Mixed Grill — the official podcast of the Recruitment Curry Club — dropping on Thursday. https://www.linkedin.com/company/the-recruitment-curry-club/ Listen on another platform: https://rectalk.co.uk/ 🔗 Get in touch with these recommended suppliers Ross Thompson — Infinity Staff Global: https://www.linkedin.com/in/rossnthompson/ Matt Fox — Exitus Advisory: https://www.linkedin.com/in/matt-fox-50b10311/ SourceFlow: https://www.linkedin.com/company/sourceflow/ Robert Woodford — The Marketing Junction: https://www.linkedin.com/in/marketing4recs/ Carl Jones — Konquest: https://www.linkedin.com/in/carl-jones-66093722/