Offshore but On Point: Why South Africa is the Future of Recruitment Outsourcing with Ross Thompson
In this eye-opening episode of RecTalk, host Nitin Sharma sits down with Ross Thompson, founder of Infinity Staff Global, to explore why South Africa is rapidly emerging as a powerhouse for recruitment outsourcing. Ross shares the unique journey behind Infinity Staff Global — from launching in Australia to scaling across the UK — and why their offshore recruitment and back-office staffing model isn’t just cost-effective, it’s a genuine growth engine for recruitment agencies. This isn't just outsourcing — it's building real, embedded team members offshore. We get into the nuts and bolts: * Why South Africa beats traditional outsourcing hubs * The real difference between outsourcing and offshoring * Key use cases (from recruitment delivery to BD to marketing and payroll) * Time zone hacks that make South Africa perfect for UK and US coverage * Overcoming remote management fears * Why cost-saving shouldn't mean talent compromise * What to expect in terms of contracts, holiday leave, notice periods, and onboarding Nitin and Ross also talk through success stories, common mistakes to avoid, and why this model is ideal for solo founders and scaling agencies alike. If you're considering remote hires or want to break into new markets like the US, this episode is packed with honest insights, actionable advice, and global perspective. Who this episode is for: * Recruitment agency founders scaling without blowing overhead * Talent leaders looking to expand BD or delivery capacity * Agencies eyeing international markets like the US * Founders debating hiring in-house vs. offshore * Anyone confused about how to manage remote recruitment staff effectively This episode is proudly sponsored by RecCircle — your go-to platform for building referral-driven recruitment networks. Empower your community. Recruit smarter. https://www.reccircle.co.uk/ 🔗 Connect with Ross Thompson LinkedIn: https://www.linkedin.com/in/rossnthompson/ Infinity Staff Global: https://www.infinitystaffglobal.com/ 🔗 Connect with Nitin Sharma LinkedIn: https://www.linkedin.com/in/nitin-rectools/ Rectools.io: https://www.rectools.io/ Find out about the Recruitment Curry Club: https://www.linkedin.com/company/the-recruitment-curry-club/