Ghosted by AI? The Candidate Experience Showdown: Teamtailor vs Pinpoint
In this dynamic RecTalk episode, recorded live at the IHR Live Lounge in Manchester, host Nitin Sharma brings together Andy Chandler (Chief Customer Officer at Pinpoint) and Ellie Ferguson (Senior Account Executive at Teamtailor) for a battle of perspectives on the candidate journey in the age of AI and automation. With job applications surging and candidate ghosting still rampant, this panel pulls no punches discussing: Why candidates are feeling ignored—and what recruiters still aren’t doing right The rise of AI in recruitment: is it improving the experience or just speeding up rejection? The difference between automated rejection letters and personalized feedback that candidates actually value How consumer brand reputation is directly tied to candidate treatment Time-saving AI features like smart CV parsing, feedback generators, candidate matching, and WhatsApp workflows Where the human connection still matters in a world of AI-led hiring Nitin challenges both teams to answer the big one: If AI makes it easier to engage with candidates, why are so few teams using it properly? The episode is full of practical insights, subtle callouts, and a refreshingly honest look at what great candidate experiences really require. If you’ve ever applied for a job and felt ghosted—or work in TA and struggle with volume and speed—this episode hits home. 🔗 Connect with the guests: Andy Chandler: LinkedIn Ellie Ferguson: LinkedIn Learn more: Pinpoint ATS | Teamtailor 👤 Connect with Nitin Sharma: LinkedIn Discover recruitment tech tools at Rectools.io 💡 Who this episode is for: Talent acquisition leaders & hiring managers looking to improve candidate experience Recruitment tech buyers comparing ATS platforms Anyone frustrated with ghosting or impersonal hiring practices Recruiters seeking automation tips without losing the human touch :
