EP306 | Top things that recruitment agencies get wrong about IT
In this episode of the Talent Matters podcast, host Dave Jenkins sits down with Richard Caldicott of Caldicott Consulting to discuss the top things that recruitment agencies get wrong about IT. --- 🎙️ Connect with Richard - https://www.linkedin.com/in/richard-caldicott/ 🎙️ Connect with Dave - https://www.linkedin.com/in/davefromwave/ 📧 Sign up to our newsletter - https://wave-rs.co.uk/resources/podcast/talent-matters/ep306-top-things-that-recruitment-agencies-get-wrong-about-it 🌊 Find out more about Wave - https://wave-rs.co.uk/ --- Richard shares insights into how he successfully integrated IT and recruitment technologies to drive ROI, efficient processes, and remarkable business growth. Key topics include the importance of having robust CRM systems, the critical role of email deliverability, multi-factor authentication, the evolving landscape of cybersecurity, and the future impact of AI on the recruitment industry. This episode is a goldmine for recruitment business owners looking to optimise their tech stack, enhance security, and prepare for the future. --- Chapters: 00:00 Introduction 00:16 Richard and Caldicott Consulting 01:53 Challenges in Recruitment and IT Integration 03:19 Bridging the Gap Between IT and Recruitment 04:30 Improving Processes and Efficiency 07:07 Importance of Cyber Security 10:36 Practical IT Security Measures 12:58 Dealing with Remote Work Challenges 13:53 Understanding Security Threats 19:53 Complacency and Security Breaches 25:57 Open Door Policy: Encouraging Communication 27:04 Training and Onboarding: Building Awareness 28:49 The Evolution of Virus Protection 30:25 Choosing the Right CRM System 35:04 Email Deliverability: Ensuring Communication 41:43 The Impact of AI on Recruitment 46:16 Final Thoughts and Key Takeaways
